Shipping policy

Orders are processed on the same day the payment is received.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

Domestic: 10 to 15 working days

International: 10 to 15 working days (may vary depending on customs and location

Once your order has shipped, you will receive a confirmation email with a tracking number.

Tracking updates may take 24–48 hours to appear.

We currently ship worldwide.

Customs, Duties & Taxes (International Orders)

Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

We are not responsible for delays caused by customs.

If your order arrives damaged, please contact us within 3 days with photos of the package and items.

We are not responsible for packages lost due to incorrect shipping addresses provided by the customer.

For questions about shipping, please contact us at:

📧 prettypinkjanshop@gmail.com.

Country/region